Subject: Ticket Assigned - Conversation with divya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 07:30:14 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with divya divya                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  divya Bot:  Hi divya, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9589700813 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0582932772            11:26 AM, 11th Oct                   Sohaib                   Hi Divya ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:27 AM, 11th Oct                     divya                    Pls check my order status           11:27 AM, 11th Oct                   Sohaib                   We see that you have placed your order on Oct 10, 2022. We would like to inform that your click and collect order will be ready to pick-up on 12/10/22           11:29 AM, 11th Oct                   Sohaib                   You’ll receive an SMS and an email when your order is ready for collection.           11:29 AM, 11th Oct                     divya                    Ok           11:29 AM, 11th Oct                   Sohaib                   Is there anything else I can help you with?           11:29 AM, 11th Oct                     divya                    No           11:29 AM, 11th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:29 AM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4989173