Subject: Ticket Assigned - Conversation with anabelle datiles
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 03:24:59 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anabelle datiles anabelle datiles                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  anabelle datiles Bot:  Hi anabelle datiles, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9589336199 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0523974120            07:12 AM, 11th Oct                   Sohaib                   Hi Anabelle ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:12 AM, 11th Oct                     anabelle datiles                    Hi Sohaib I want to follow up my order it’s been 4 days since I placed my order last Oct 7 and in the App it shows it will be delivered last Oct 8           07:14 AM, 11th Oct                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971523974120           07:14 AM, 11th Oct                     anabelle datiles                    confirm           07:14 AM, 11th Oct                   Sohaib                   We can see that your order still not been shipped successfully due to some technical issue However we have inform our team now to shipped the order soon otherwise try to refund as fast as possible           07:15 AM, 11th Oct                   Sohaib                   We will get back to you very soon           07:16 AM, 11th Oct                     anabelle datiles                    so should I request for refund tomorrow if I did not receive the items today?           07:16 AM, 11th Oct                   Sohaib                   Yes you can do that and we are really sorry for the delay happened and rest assured such a mistake will be avoided in the future please accept our full apology for that           07:18 AM, 11th Oct                   Sohaib                   Is there anything else I can help you with?           07:19 AM, 11th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:22 AM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4988516