Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 10:16:37 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc RRJ                    2           02:06 PM, 10th Oct                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           02:08 PM, 10th Oct                   Sohaib                   Could you please confirm that if the following contact number is correct : +971506282445           02:10 PM, 10th Oct                     RRJ                    yes correct           02:11 PM, 10th Oct                     RRJ                             02:11 PM, 10th Oct                     RRJ                    pls update the status of return request           02:11 PM, 10th Oct                     RRJ                    pending for 4 weeks now..           02:11 PM, 10th Oct                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:13 PM, 10th Oct                   Sohaib                   Is there anything else I can help you with?           02:14 PM, 10th Oct                     RRJ                    Ok           02:15 PM, 10th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:16 PM, 10th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4985302