Subject: Ticket Assigned - Conversation with Sandy M
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 10:08:48 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sandy M Sandy M                    Hi           01:55 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:55 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:55 PM, 10th Oct                     Sandy M                    English           01:56 PM, 10th Oct                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           01:56 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:56 PM, 10th Oct                     Sandy M                    1           01:56 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    Hello Sandy M , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:56 PM, 10th Oct                     Sandy M                    1           01:56 PM, 10th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           01:56 PM, 10th Oct                     Sandy M                    9589304592           01:57 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP100722001662    You can also easily track your order from My Account > Order History.             01:57 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:57 PM, 10th Oct                     Sandy M                    2           01:57 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:57 PM, 10th Oct                     Sandy M                    1           01:57 PM, 10th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           01:57 PM, 10th Oct                     Sandy M                    [email-masked]           01:57 PM, 10th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:57 PM, 10th Oct                     Sandy M                    0585421811           01:57 PM, 10th Oct                   Sohaib                   Hi Sandy ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           02:00 PM, 10th Oct                     Sandy M                    Hi sohaib           02:01 PM, 10th Oct                     Sandy M                    Where is my order           02:01 PM, 10th Oct                     Sandy M                    Everytime they are telling me that you will receive it           02:01 PM, 10th Oct                     Sandy M                    And i don’t receive anything           02:01 PM, 10th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:03 PM, 10th Oct                   Sohaib                   We would like to inform you that your order (9589304592) now on the way to be delivered. kindly note that They will contact you on the following contact number when arranging the delivery (0585421811). Kindly expected that within today.           02:06 PM, 10th Oct                     Sandy M                    Okay pls I need my order to be received today           02:06 PM, 10th Oct                   Sohaib                   Please be assured to receive a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           02:07 PM, 10th Oct                   Sohaib                   Is there anything else I can help you with?           02:07 PM, 10th Oct                     Sandy M                    No thanks           02:08 PM, 10th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:08 PM, 10th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4985267