Subject: Ticket Assigned - Conversation with None
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 09:10:37 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with None None                    Hi           12:53 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:53 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:53 PM, 10th Oct                     None                    1           12:53 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    Hello None , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:53 PM, 10th Oct                     None                    2           12:53 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:53 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:53 PM, 10th Oct                     None                    2           12:54 PM, 10th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:54 PM, 10th Oct                     None                    1           12:54 PM, 10th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:54 PM, 10th Oct                     None                    [email-masked]           12:55 PM, 10th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:55 PM, 10th Oct                   Sohaib                   Hi Jamil,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:55 PM, 10th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:59 PM, 10th Oct                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            01:00 PM, 10th Oct                   Sohaib                   Hi Jamil, I'm not getting a response from you. Are we still connected?           01:01 PM, 10th Oct                   Sohaib                   Hi Jamil, I have not received a response from you still, please confirm if we are still connected?           01:02 PM, 10th Oct                     None                    Hi           01:03 PM, 10th Oct                   Sohaib                   We would be happy to help you. However for us to check and investigate, we would need some more information.           01:03 PM, 10th Oct                     None                    Yes plz give me 2 mnts           01:04 PM, 10th Oct                   Sohaib                   Hi Dear Customer, I'm not getting a response from you. Are we still connected?           01:07 PM, 10th Oct                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:10 PM, 10th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4984937