Subject: Ticket Assigned - Conversation with hi i just placed an order with max dubai
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 05:33:54 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi   i just placed an order with max dubai hi   i just placed an order with max dubai                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi   i just placed an order with max dubai, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  958969459 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9589694595 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 12/10/2022    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Phone number Customer:  581379531            09:18 AM, 10th Oct                   Sohaib                   Hi Deepti,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:19 AM, 10th Oct                     hi   i just placed an order with max dubai                    Hi Sohaib ..I am chatting from India           09:19 AM, 10th Oct                     hi   i just placed an order with max dubai                    My brother is in Dubai and I placed an order with Max Fashion hoping that he will be able to collect the order           09:20 AM, 10th Oct                     hi   i just placed an order with max dubai                    From the BurDubai Max Store           09:20 AM, 10th Oct                     hi   i just placed an order with max dubai                    But he will not be able to reach Max Fashion as his time is too tight           09:21 AM, 10th Oct                     hi   i just placed an order with max dubai                    Can you plz help me get my order delivered to Four Points by Sheraton at Downtown But Dubai           09:21 AM, 10th Oct                     hi   i just placed an order with max dubai                    Hi?? Are you there           09:23 AM, 10th Oct                   Sohaib                   We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.           09:24 AM, 10th Oct                   Sohaib                   Also, the order will be AVAILABLE AT THE STORE FOR 14 DAYS AND THEN automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           09:24 AM, 10th Oct                     hi   i just placed an order with max dubai                    Sohaib, plz help out           09:25 AM, 10th Oct                   Sohaib                   Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.  ** Please note, all ELECTRONIC items are non-returnable as per our returns policy.           09:26 AM, 10th Oct                     hi   i just placed an order with max dubai                    Till what time is the store open?           09:27 AM, 10th Oct                     hi   i just placed an order with max dubai                    ??           09:27 AM, 10th Oct                   Sohaib                   Please allow me a moment to check this for you.           09:29 AM, 10th Oct                   Sohaib                   PLEASE FIND THE STORE TIMING BELOW  :  Monday	10am–10:35pm Tuesday	10am–12am Wednesday	10am–12am Thursday	10am–12am Friday	10am–12am Saturday	10am–12am Sunday	10am–12am           09:31 AM, 10th Oct                   Sohaib                   Is there anything else I can help you with?           09:31 AM, 10th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:33 AM, 10th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4983989