Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 01:49:05 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns International Exchange of items was disapproved in Egypt 
I bought 2 items from saudi arabia  and They didn't fit me so I decided to change them from max at Egypt- Maadi grand mall branch and they refused to change the items
They told us that NEITHER Exchange Nor return is allowed  Although it is clearly written on the transcript that we have up to 14 days to return or exchange or items 
the only option they offered was to change the item with another same item and they didn't even had the size we needed and left us with no other choice 
Very bad experience! So disappointed https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4983178