Subject: Ticket Assigned - Conversation with Umaira
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Oct 2022 08:23:01 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Umaira Umaira                    1           12:13 PM, 09th Oct                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            12:13 PM, 09th Oct                   Babyshop UAE WhatsApp bot                    Hello Umaira , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:13 PM, 09th Oct                     Umaira                    1           12:13 PM, 09th Oct                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           12:13 PM, 09th Oct                     Umaira                    9589486567           12:14 PM, 09th Oct                   Babyshop UAE WhatsApp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 10/10/2022             12:14 PM, 09th Oct                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:14 PM, 09th Oct                     Umaira                    2           12:14 PM, 09th Oct                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:14 PM, 09th Oct                     Umaira                    1           12:14 PM, 09th Oct                   Babyshop UAE WhatsApp bot                   Please enter your email address           12:14 PM, 09th Oct                     Umaira                    [email-masked]           12:15 PM, 09th Oct                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           12:15 PM, 09th Oct                   Sohaib                   Hi Umaira ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:16 PM, 09th Oct                     Umaira                    Hi           12:17 PM, 09th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:19 PM, 09th Oct                   Sohaib                   We see that you have placed your order 9589486567 on Oct 8, 2022. We would like to inform that your click and collect order will be ready to pick-up 10-10-2022           12:20 PM, 09th Oct                   Sohaib                   You’ll receive an SMS and an email when your order is ready for collection.           12:20 PM, 09th Oct                   Sohaib                   Is there anything else I can help you with?           12:21 PM, 09th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:22 PM, 09th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4980108