Subject: Ticket Assigned - Conversation with JM
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Oct 2022 06:59:36 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with JM JM                    9589416765           10:51 AM, 09th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:51 AM, 09th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:51 AM, 09th Oct                     JM                    I want to follow up           10:51 AM, 09th Oct                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           10:51 AM, 09th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:51 AM, 09th Oct                     JM                    1           10:51 AM, 09th Oct                   Centrepoint UAE whatsapp bot                    Hello JM , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:51 AM, 09th Oct                     JM                    1           10:51 AM, 09th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:51 AM, 09th Oct                     JM                    9589416765           10:52 AM, 09th Oct                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            10:52 AM, 09th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:52 AM, 09th Oct                     JM                    2           10:52 AM, 09th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:52 AM, 09th Oct                     JM                    1           10:52 AM, 09th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:52 AM, 09th Oct                     JM                    [email-masked]           10:52 AM, 09th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:52 AM, 09th Oct                   Sohaib                   Hi Jona ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:53 AM, 09th Oct                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971522326412           10:53 AM, 09th Oct                   Sohaib                   Hi Jona, I'm not getting a response from you. Are we still connected?           10:55 AM, 09th Oct                   Sohaib                   Hi Jona, I have not received a response from you still, please confirm if we are still connected?           10:56 AM, 09th Oct                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:59 AM, 09th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4979793