Subject: Ticket Assigned - Conversation with CVS
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 08 Oct 2022 04:18:26 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with CVS CVS                    Hi           08:12 AM, 08th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:12 AM, 08th Oct                   MAX UAE whatsapp bot                    Hello CVS , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:12 AM, 08th Oct                     CVS                    There is no option to cancel           08:12 AM, 08th Oct                   MAX UAE whatsapp bot                    Hi CVS , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            08:12 AM, 08th Oct                     CVS                    2           08:12 AM, 08th Oct                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:12 AM, 08th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:12 AM, 08th Oct                     CVS                    2           08:12 AM, 08th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:12 AM, 08th Oct                     CVS                    1           08:13 AM, 08th Oct                   MAX UAE whatsapp bot                   Please enter your email address           08:13 AM, 08th Oct                     CVS                    [email-masked]           08:13 AM, 08th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:13 AM, 08th Oct                   Sohaib                   Hi Alex ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:14 AM, 08th Oct                     CVS                    Hi again           08:14 AM, 08th Oct                     CVS                    There is no option to cancel the request for return online           08:15 AM, 08th Oct                     CVS                    Can you cancel it for me?           08:15 AM, 08th Oct                   Sohaib                   You can visit the store and store staff will cancel the return from their end or we can cancel it from our end as well if you want           08:16 AM, 08th Oct                     CVS                    Pls cancel it for me right now           08:16 AM, 08th Oct                   Sohaib                   The return has been canceled successfully           08:17 AM, 08th Oct                     CVS                    Thanks. Thats all           08:17 AM, 08th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:17 AM, 08th Oct                     CVS                    You too           08:18 AM, 08th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4975253