Subject: Ticket Assigned - Conversation with CVS
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 08 Oct 2022 04:11:55 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with CVS CVS                    Hi good morning           08:04 AM, 08th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:04 AM, 08th Oct                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:04 AM, 08th Oct                     CVS                    1           08:04 AM, 08th Oct                   MAX UAE whatsapp bot                    Hello CVS , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:04 AM, 08th Oct                     CVS                    2           08:04 AM, 08th Oct                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:04 AM, 08th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:04 AM, 08th Oct                     CVS                    3           08:04 AM, 08th Oct                   MAX UAE whatsapp bot                    Hi CVS , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            08:04 AM, 08th Oct                     CVS                    5           08:04 AM, 08th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:04 AM, 08th Oct                   Sohaib                   Hi Alex ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:06 AM, 08th Oct                     CVS                    Hi Sohaib           08:07 AM, 08th Oct                     CVS                    I initiated returns 3 days ago           08:07 AM, 08th Oct                   Sohaib                   Thank you for sharing the details. Please allow me a moment to check this for you.           08:08 AM, 08th Oct                   Sohaib                   Striped Shirt with Chest Pocket and Spread Collar           08:08 AM, 08th Oct                     CVS                    It has not been picked up. Instead of waiting for your pick up personnel,  Can i return it to your shop for replacement?           08:08 AM, 08th Oct                     CVS                    Yes           08:08 AM, 08th Oct                     CVS                    I want to go to you shop and get it exchanged today. Can I do that?           08:09 AM, 08th Oct                   Sohaib                   Yes you would be able to do that here what you need to it           08:09 AM, 08th Oct                   Sohaib                   You can return your Max Fashion product to a Max Fashion store, and use your cash refund or Credit Note to buy a new product right away.           08:10 AM, 08th Oct                   Sohaib                   Just you need to cancel the return initiated online           08:10 AM, 08th Oct                     CVS                    Thats great and most helpful.           08:10 AM, 08th Oct                   Sohaib                   Is there anything else I can help you with?           08:11 AM, 08th Oct                     CVS                    No dear           08:11 AM, 08th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:11 AM, 08th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4975243