Subject: Ticket Assigned - Conversation with debra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Oct 2022 05:52:48 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with debra debra                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  debra Bot:  Hi debra, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97450638401            09:38 AM, 07th Oct                   Sohaib                   Hi Debra ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:40 AM, 07th Oct                     debra                    Hello Sohaib           09:42 AM, 07th Oct                     debra                    I recently made an order but one item that was delivered was not what was in the picture when i ordered           09:43 AM, 07th Oct                   Sohaib                   We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.  We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you. ​ We would also request you to provide us some snapshots of the wrong item you received.           09:46 AM, 07th Oct                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           09:49 AM, 07th Oct                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           09:50 AM, 07th Oct                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:52 AM, 07th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4972441