Subject: Ticket Assigned - Conversation with Saadia Mohammed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Oct 2022 04:51:01 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saadia Mohammed Saadia Mohammed                    Hello           08:39 AM, 07th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:39 AM, 07th Oct                   MAX UAE whatsapp bot                    Hello Saadia Mohammed , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:39 AM, 07th Oct                     Saadia Mohammed                    1           08:39 AM, 07th Oct                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:39 AM, 07th Oct                     Saadia Mohammed                    9589037294           08:39 AM, 07th Oct                     Saadia Mohammed                    9589033364           08:39 AM, 07th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:39 AM, 07th Oct                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP100522002019    You can also easily track your order from My Account > Order History.             08:39 AM, 07th Oct                   MAX UAE whatsapp bot                    Hello Saadia Mohammed , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:39 AM, 07th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:39 AM, 07th Oct                     Saadia Mohammed                    2           08:39 AM, 07th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:39 AM, 07th Oct                     Saadia Mohammed                    1           08:39 AM, 07th Oct                   MAX UAE whatsapp bot                   Please enter your email address           08:39 AM, 07th Oct                     Saadia Mohammed                    [email-masked]           08:40 AM, 07th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:40 AM, 07th Oct                   Sohaib                   Hi Saadia ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:41 AM, 07th Oct                     Saadia Mohammed                    Hello           08:41 AM, 07th Oct                     Saadia Mohammed                    I contacted yesterday as well           08:41 AM, 07th Oct                     Saadia Mohammed                    I had been waiting for my order since two days It says out for delivery           08:41 AM, 07th Oct                     Saadia Mohammed                    And then I receive this message           08:41 AM, 07th Oct                     Saadia Mohammed                    Hi, we missed you! We were unable to deliver your order 9589037294 on 2022-10-05 20:39:40, reason: Future Date Delivery. We'll make another delivery attempt soon. Click to give feedback https://tracking.fareye.co/tracking?sQfwgaL6a5qqZI3+YWoxX0HYeuQGZ4WlE+aPN4IYVhBcM02RxrdAGmmXBOrursYWSw==#/ Stay Happy!           08:41 AM, 07th Oct                     Saadia Mohammed                    9589037294           08:42 AM, 07th Oct                     Saadia Mohammed                    9589033364           08:42 AM, 07th Oct                     Saadia Mohammed                    These are my order number           08:42 AM, 07th Oct                     Saadia Mohammed                    I’m traveling today in the afternoon           08:42 AM, 07th Oct                     Saadia Mohammed                    I need my delivery asap           08:42 AM, 07th Oct                   Sohaib                   Thank you for sharing the orders details. Please allow me a moment to check this for you.           08:42 AM, 07th Oct                     Saadia Mohammed                    Thanks Please make sure I get it delivered   It has my kids clothes and essentials  I needed for my travel           08:43 AM, 07th Oct                     Saadia Mohammed                    I haven’t packed there clothes yet           08:43 AM, 07th Oct                     Saadia Mohammed                    I’m waiting for the delivery           08:43 AM, 07th Oct                     Saadia Mohammed                    Get panicked with last minute packing           08:43 AM, 07th Oct                     Saadia Mohammed                    I was expecting it on 5th today is 7th           08:43 AM, 07th Oct                   Sohaib                   We’re really sorry if we’ve taken longer than usual to get back to you.  Our team is working on your issue and will get back to you very soon as we have informed them the contact you priority basis Please make sure to receive the call from our delivery agent on : 971544147154           08:44 AM, 07th Oct                   Sohaib                   Is there anything else I can help you with?           08:45 AM, 07th Oct                     Saadia Mohammed                    Any idea if it will be delivered in the morning           08:46 AM, 07th Oct                     Saadia Mohammed                    I really need them           08:46 AM, 07th Oct                     Saadia Mohammed                    I didn’t do click and collect as in takes a day too I thought delivery would be quicker           08:46 AM, 07th Oct                   Sohaib                   We have investigating the same in the meantime and we will get back to you as soon as we get an updated from our courier team as well           08:47 AM, 07th Oct                     Saadia Mohammed                    Thanks please I’m really worried           08:48 AM, 07th Oct                     Saadia Mohammed                    Feeling anxious will wait for your update           08:49 AM, 07th Oct                   Sohaib                   Rest assured that we will do our best to arrange that for you as per your request           08:49 AM, 07th Oct                     Saadia Mohammed                    Thank you so much           08:49 AM, 07th Oct                     Saadia Mohammed                    Appreciate it           08:49 AM, 07th Oct                   Sohaib                   Is there anything else I can help you with?           08:49 AM, 07th Oct                     Saadia Mohammed                    No thanks           08:50 AM, 07th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:50 AM, 07th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4972333