Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 06 Oct 2022 11:07:49 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear </div>
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<div>Kindly advise what we can do about this BAG then, we did not expect this kind of quality from Babyshop</div>
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<div>Regards,<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 6 Oct 2022, at 7:48 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Zahid</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you We see that you want to return your 164346406 - Simba - Simba Minnie Mouse Print 14-inch Trolley Backpack with Lunch Box and Water Bottle  which you ordered from our website in Aug 23, 2022. <br><br>As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products and alos under an used condition,</div>
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<div dir="ltr">However regarding the warranty of the item please note tits from the manufacturing default and valid for one year form the delivery date as well </div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr" style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Babyshop </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4966957