Subject: New Reply Received - Re: Your order invoice is attached
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Oct 2022 06:13:08 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Your order invoice is attached  Ticket comment <div style="direction: ltr">Thank for replying. </div>
<div style="direction: ltr">The reason of return preferred change. Is my daughter is 6 months old and cant sit straight. I saw the picture of the product that it can be fixed to lay back but I didn’t think only the back. Which is not helpful for a 6 months
 old back. </div>
<div style="direction: ltr">If i could exchange it with this product i would be much appreciated. </div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NjAzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lP487fuT6wUc8WZQqPF46fopebm3UxKLF8q1MJIRxgU" data-id="2044001646034"><br>
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<div dir="ltr">My censer regards 
<div>Salman Al-khairallah</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Oct 6, 2022, at 05:07, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr">Hi Salman</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you However we would like to inform you that the product is coming under non returnable item hence we won't be able to make return from our end we would request you please do let us know
 the reason of return so we can share that with our concern team and assist you accordingly.</div>
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<div dir="ltr">Looking forward to hearing from you.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support
 Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4966233