Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Oct 2022 01:53:20 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc indra gautam                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi indra gautam, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9588906420 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC100422001717     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0545954486            05:43 AM, 06th Oct                   Sohaib                   Hi Indra ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           05:44 AM, 06th Oct                     indra gautam                    i order shoes but not deliver yet           05:45 AM, 06th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:46 AM, 06th Oct                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971545954486           05:46 AM, 06th Oct                     indra gautam                    order no 9588906420           05:47 AM, 06th Oct                     indra gautam                    conform           05:47 AM, 06th Oct                     indra gautam                    number is confirmed           05:48 AM, 06th Oct                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.  And we have informed them to contact you priority baiss to arrange delivery with you very soon Kindly expected that within today as well           05:49 AM, 06th Oct                   Sohaib                   Is there anything else I can help you with?           05:50 AM, 06th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:52 AM, 06th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4967554