Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 07:43:13 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-22297467 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0547779288            11:22 AM, 05th Oct                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:23 AM, 05th Oct                     hello                    I want to refund an item i just received           11:24 AM, 05th Oct                     hello                    I thought its a full           11:24 AM, 05th Oct                     hello                    Pajama and i just received a tshirt           11:24 AM, 05th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:27 AM, 05th Oct                   Sohaib                   Could you please the item name as per in your order           11:30 AM, 05th Oct                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           11:32 AM, 05th Oct                   Sohaib                   Hi Dalal, I have not received a response from you still, please confirm if we are still connected?           11:33 AM, 05th Oct                     hello                    Hello           11:35 AM, 05th Oct                   Sohaib                   Could you please the item name as per in your order           11:37 AM, 05th Oct                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           11:40 AM, 05th Oct                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:42 AM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4963323