Subject: New Reply Received - What is this ???
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 05:26:04 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  What is this ???  Ticket comment <div>Nooo that is not correct</div>
<div>I bought the same items again yesterday and paid 4.86 OMR</div>
<div>You owe me 4.86 OMR and want them back!!!</div>
<div>I will send you the new bank letter. You can see the time.</div>
<div>As you said, It is a problem in your system.</div>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdf275643f-0d0b-4a49-820b-0a2aa8a4adab" class="inline-image-global inlined-image-cid-f275643f-0d0b-4a49-820b-0a2aa8a4adab" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTU0MjY5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LEi3ONAgdsMNifaIv4fuk_HpifbIn8g2YD_l6ku2sXE" data-id="2044001542695" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On الأربعاء, أكتوبر ٥, ٢٠٢٢ at ٩:١٢ ص, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9845474978"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Denna,<br>
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<div dir="ltr">Thank you for your prompt response</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you however,Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (1688953647).<br><br>The payment has been captured only once from your account which is for the new successfully placed order.<br><br>You’ll receive an SMS and an email when your order is ready for collection.<br>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
<div><br></div>
<div dir="ltr" style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Max </span>Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4935192