Subject: New Reply Received - Re:
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 05:10:51 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re:   Ticket comment <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" target="_blank" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Monday, October 3, 2022, 9:35 PM, Hana Dahshan &lt;[email-masked]&gt; wrote:</div>
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<div style="direction:rtl">عنوان الاستلام</div>
<div style="direction:rtl">سلوى قطعة ١٠ شارع ١٠ منزل ٢٧ الدور الثاني شقة ٦</div>
<br><div dir="ltr"><div style="direction:ltr">Hana </div></div>
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<br><blockquote>On 3 Oct 2022, at 5:01 PM, Splash Fashions &lt;[email-masked]&gt; wrote:<br><br>
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										.يرجى تحديث عنوان الاستلام
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									<a href="https://www.splashfashions.com/kw/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" style="display:inline-block" target="_blank" rel="noreferrer">
									<img style="border:0;margin:0" alt=" Splash logo" src="https://i1.lmsin.net/website_images/ar/current/emails/logo-splash.png" width="90"></a>
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<tr><td colspan=" 2" rowspan="1" style="padding:15px 0 0 0">حمّل تطبيقاتنا الآن</td></tr>
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												<a href="https://itunes.apple.com/kw/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" target="_blank" rel="noreferrer">
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" target="_blank" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<a href="https://itunes.apple.com/kw/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">ايفون</a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">اندرويد</a>
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													<a href="https://www.splashfashions.com/kw/ar/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">النساء</a></span>
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													<a href="https://www.splashfashions.com/kw/ar/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">الرجال</a></span>
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													<a href="https://www.splashfashions.com/kw/ar/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">العروض</a></span>
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													<a href="https://www.splashfashions.com/kw/ar/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">تصفيات</a></span>
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<div style="font-family:Helvetica, Arial, sans-serif;font-size:24px;margin:0;padding:0;text-align:right;font-weight:bold;color:#202020;line-height:32px">نشكرك على إرسال طلب إرجاع "استلمها من المتجر"</div>
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مرحبًا Hana Dahshan، عملية الإرجاع أوشكت على الانتهاء ويتبقى لك خطوات بسيطة:
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                                 <h4 style="margin:0;font-size:18px;direction:rtl">1. قم بتحديث عنوان الاستلام</h4>
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                                 	لنعرف مكان استلام المنتجات منك. لا يمكن معالجة طلبك دون عنوان استلام 
                                    <a href="https://www.splashfashions.com/kw/ar/my-account/returnaddress/1003195091?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=return_initiation_KW_ar" style="color:#1eb4e1;padding-right:5px" target="_blank" rel="noreferrer">هنا</a>
                                     يرجى إدخال العنوان
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                                 <h4 style="margin:0;font-size:18px;direction:rtl">2. تأكيد استلام المرتجعات</h4>
                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px;direction:rtl">ستقوم شركة الشحن التي نستعين بخدماتها بإرسال رسالة نصية قصيرة لترتيب موعد لاستلام المرتجعات. قد يستغرق الأمر من 2 - 3 أيام عمل لاستلام المرتجعات.</div>
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                                 <h4 style="margin:0;font-size:18px;direction:rtl">3. تسليم المرتجعات</h4>
                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px;direction:rtl">يرجى تعبئة المنتجات في عبواتها الأصلية وإغلاقها، والتأكد من أنها مرفقة بجميع ملصقاتها الصحيحة. سيقوم مندوب الشحن باستلام المرتجعات وإعطائك إيصال استلام.</div>
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                                 <h4 style="margin:0;font-size:18px;direction:rtl">4. استرداد المبلغ المدفوع</h4>
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<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">
                                                                                        ستستغرق منتجاتك 3 - 5 أيام عمل للوصول إلى مستودعنا.
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<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">
                                            سنستغرق يوم عمل 1 لإجراء فحص الجودة.
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<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">
                                            سيتم إصدار مبلغ الإرجاع خلال 2 - 7 أيام عمل بعد فحص الجودة.
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                        <div style="margin:10px 0 0 0;font-size:15px;line-height:19px;direction:rtl">بعد تحويل المبلغ المسترد، قد يستغرق الأمر ما يصل إلى 48 ساعة ليظهر في حسابك.</div>
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<tr><td colspan="1" rowspan="1" style="padding:0 15px 15px 0;font-size:15px;font-weight:700;text-align:right;color:#242428"><span class="yiv5189142355aligntext">هل تحتاج إلى مساعدة؟ ابقِ على اتصال</span></td></tr>
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<strong>تابعنا على</strong> مواقع التواصل الاجتماعي</div>
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										<a href="https://www.facebook.com/SplashFashions" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
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<strong>راسلنا الآن</strong>، وسوف يصلك الرد في أسرع وقت ممكن </div>
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											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
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<strong style="direction:rtl;display:inline-block">اتصل بنا على (18-00-871).</strong> <br>على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
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<td colspan="1" rowspan="1"><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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<strong>@SplashFashions</strong> غرّد لنا بصفحتنا على تويتر </div>
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										<a href="https://twitter.com/SplashFashions" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
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								© 2017 ريتيل وارلد ليمتد </span></td>
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							<span style="font-size:11px;color:#848483">
							<a href="https://www.splashfashions.com/kw/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">سياسة الخصوصية</a>  |
						    <a href="https://www.splashfashions.com/kw/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_ar" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">الشروط والأحكام</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4956813