Subject: Note Added - [#4958522] need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Oct 2022 09:44:37 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4958522    Subject:  need esc   Requester: anastasia    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
	<div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
<div dir="ltr">
<div dir="ltr">Dear Sohaib,</div>
<div><br></div>
<div dir="ltr">Greetings from FarEye!<br><br>We would like to inform you that we have received your concern regarding  status update and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.<br><br>We are happy to help<br><br>
</div>
<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/336619" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/336619</a></span>
</div>
<br>
</div>
<div dir="ltr">
<div></div>
<div style='box-sizing: border-box; word-break: break-word; font-family: "trebuchet ms", arial, sans-serif'><div dir="ltr" style="box-sizing: border-box; word-break: break-word">
<div style="box-sizing: border-box; word-break: break-word">
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; background-color: rgb(250, 250, 250)"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700">Thanks and Regards,</span></span><div style="box-sizing: border-box; word-break: break-word">
<div></div>
<div><span style="box-sizing: border-box; word-break: break-word; font-weight: 700">Ankit</span></div>
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700">Technical Engineer</span></div>
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700"> </span></div>
<div></div>
<div></div>
<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word">
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><a href="http://www.getfareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: break-word; overflow-wrap: break-word" target="_blank">FarEye<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-family: tahoma, sans-serif">- Enabling Digital Logistics</span></a></span><div style="box-sizing: border-box; word-break: break-word">
<div></div>
<div>
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12.8px"><span dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Call: </span><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 13px; background-color: rgb(250, 250, 250)">+91 70-6595-6595 </span></span></span><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">||</span><a href="http://www.getfareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: break-word; overflow-wrap: break-word" target="_blank">www.getfareye.com</a><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">||</span>
</div>
<div></div>
<div></div>
<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word; overflow: auto"><div style="box-sizing: border-box; word-break: break-word; overflow: auto">
<table border="0" cellpadding="0" cellspacing="0" style='word-break: normal; border: none; empty-cells: show; font-family: "Times New Roman"; font-size: medium'><tbody style="box-sizing: border-box; font-size: 16px"><tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px"><img src="https://ci3.googleusercontent.com/proxy/O1sxbJXK84zDuZxblwfrnrBH1gH5DFhF9FZcKNQoIgVfdzfJF10JeovJXt8eobnbV6m_uWW6cmpe6dv5l4rQJdURNoVg3FpvsTsIHfDYNZw=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/logo.jpg" alt="FarEye" width="120" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px; font-size: 13px" class="fr-fic fr-dii"></td>
<td bgcolor="F5C01B" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal; border: none; empty-cells: show" width="100%"><tbody style="box-sizing: border-box; font-size: 13px">
<tr style="box-sizing: border-box"><td bgcolor="F5C01B" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal; border: none; empty-cells: show" width="100%"><tbody style="box-sizing: border-box"><tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; font-size: 10px; text-align: center" width="100">
<img src="https://ci3.googleusercontent.com/proxy/3u3m4nxRivBcIktCNGgVCAZzk1HhxFS_yDPsML4pnvboCkkvxWYDNpXBfd5esXswSjMMdevhEMHYaaRhLhYDJfbVvNEID7OgZYEupoN83SfxRf4=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/gartner.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"><div style="box-sizing: border-box; font-size: 11px; font-family: arial; line-height: 11px">7+ Mentions<div style="box-sizing: border-box"><div></div></div>
</div>
</td>
<td style="box-sizing: border-box; padding: 0px; font-family: arial; min-width: 5px; font-size: 10px; text-align: center" width="100">
<img src="https://ci6.googleusercontent.com/proxy/KJHjcG2Ks7ttbyMyT0YN1TB97b-lJ_oyZJZdoYEQQsos7mz_klwRkDdR7nxJGGLJL1QKaQEjc5-T8SoNnfZuTt9hNlZzx63cF6-ryJZmPw=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/IDC.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"><div>Digital Disruptor</div>
</td>
<td style="box-sizing: border-box; padding: 0px; font-family: arial; min-width: 5px; font-size: 10px; text-align: center" width="100">
<img src="https://ci4.googleusercontent.com/proxy/sQ8oTa9aff-dslO_zZjHc6ishqF0eQ5mmXw8-NO9DqAsGsPato-Bq4y5l50ytFWslqER8_BJ-zy3O6aJurZEnTLvuJf8DweCyeEPIeLNFp13eBn5=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/deloitte.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"><div>Recognized</div>
</td>
</tr></tbody></table></td></tr>
<tr style="box-sizing: border-box"><td bgcolor="#ffffff" style="box-sizing: border-box; padding: 0px; font-family: arial; min-width: 5px; font-size: 11px; height: 19px; text-align: center">Chicago   |   London   |   Dubai   |   Singapore   |   India</td></tr>
</tbody></table></td>
</tr></tbody></table>
<div></div>
<table border="0" cellpadding="0" cellspacing="0" style='word-break: normal; border: 1px solid rgb(175, 175, 175); font-family: "Times New Roman"; font-size: medium'><tbody style="box-sizing: border-box; font-size: 16px">
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; height: 20px; font-size: 1px; text-align: center"></td></tr>
<tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://www.facebook.com/GetFarEye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/mCz4Naj7Zw0iCKBY29FVx84tZ4njN2gdZmUmW6u8OYhewGHBEvDXlOqLqp3wSNkQgjNXW_Wp5fqmksTU0HUhXM1zJMY7eWIReYEn2EOfrckCPtg=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-02.png" alt="facebook" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; height: 20px"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://www.youtube.com/fareyeinaction" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/dhwolIOkAIS28rRVkWybQ4NI_hK9D8Ws__elQ6QaYyObuLqONzOgEoG7lUP0yLzNPAHb-Y8HcPn4_y7viQY4_C-8uT_CWjX0Ed5y7RVQ35-KaBY=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-03.png" alt="Youtube" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; height: 20px"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://twitter.com/fareye" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/2kjJKrHn_P0SuygpLV4cdXEfiVUr6fbawAoeOz-GJzYoegk_Svck6V-Btk78uaOa9Trp9AwEbJshxx6Pjy7ByZfWyA5UQBda_A4HHHHfdyVZq1s=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-04.png" alt="Twitter" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; height: 20px"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://www.linkedin.com/company/fareye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/nvcRal-LThajUdiOO_renVFKlGLxHtbH1XTGtDeIRkeebxVVA0KuyB60CCzCXVrKwWRZFNAF4InR-aLbVJcgO8zxZe1eePdEhUItYOOdI-dEdxE=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-05.png" alt="Linkedin" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
</tr>
</tbody></table>
<div></div>
</div></div></div>
</div>
</div></div></div>
</div>
</div>
<div> </div>
<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><br style="box-sizing: border-box; font-size: 13px"></div></div></div>
</div></div>
</div>
<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Tue, 4 Oct at  3:09 PM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Team,<br><br>Problem Statement:Updating order status<br><br>Order Date : Oct 2, 2022<br>Order ID: 9588680356<br><br>The customer confirmed to us that she has received the order.kindly update the order status, So the customer will be able to create return request and follow up for the same.<br><br>Regards,</div>
<div dir="ltr">Sohaib</div>
</div></div>

<br>

</div>

                          </span>
</blockquote>
                        </div>
</div>

	

</div>