Subject: Note Added - [#4921231] Complaint Regrading the Purchase
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 11:31:09 +0000

Hi ,    jainul hussain added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4921231    Subject:  Complaint Regrading the Purchase   Requester: Mustafa Abid    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM9675F26570DC4BF19D7AA7B974DA2E28" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rifan Razool</span></a>
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<div class="MsoNormal">Please contact the customer and process the refund…</div>
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<div class="MsoNormal">Best Regards!</div>
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<div class="MsoNormal">Jainul Hussain</div>
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<div>From: Shoemart &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, September 29, 2022 11:48 AM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Praveen Jawadi &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4921231] - Complaint Regrading the Purchase</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Name - Mustafa Abidali <br>
Contact - 0545236003 <br>
Email - <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
Shop - Ajman city Center, Center point<br>
Date - 9th of September<br>
Time - 9:49 <br>
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As per customer: Noticed a lot of shoe bites on both ankles. also he is bleeding ankles and heels with just a few hours of using of the shoes.<br>
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The customer shared with us photos of the items showing the issue, he lost the invoice however he shared with us all the required information.<br>
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Now customer is asking for return and refund the item. So we request you to check this concern and let us know if we can offer return to customer or not.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Huma</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4921231:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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