Subject: Ticket Assigned - Conversation with Kavitha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 09:19:27 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kavitha Kavitha                             12:59 PM, 02nd Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:59 PM, 02nd Oct                   Centrepoint UAE whatsapp bot                    Hello Kavitha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:59 PM, 02nd Oct                     Kavitha                    Pls I need vat rebate for it           12:59 PM, 02nd Oct                   Centrepoint UAE whatsapp bot                    Hi Kavitha , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            12:59 PM, 02nd Oct                     Kavitha                    5           12:59 PM, 02nd Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:59 PM, 02nd Oct                     Kavitha                    Pls waiting           12:59 PM, 02nd Oct                   Sohaib                   Hi Kavitha ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:00 PM, 02nd Oct                     Kavitha                    Hi           01:01 PM, 02nd Oct                     Kavitha                    Pls I need the vat rebate fr this bill           01:01 PM, 02nd Oct                     Kavitha                             01:02 PM, 02nd Oct                     Kavitha                    Hi           01:02 PM, 02nd Oct                   Sohaib                   Could you please provide with more information           01:05 PM, 02nd Oct                   Sohaib                   Thank you for sharing the details. Please allow me a moment to check this for you.           01:06 PM, 02nd Oct                   Sohaib                   Thank you for allowing me the time to check. I appreciate your patience.           01:10 PM, 02nd Oct                   Sohaib                   Please note when exiting the country at airports, seaports, land borders there are dedicated tax refund offices. To receive the tax refund please visit one of these tax refund offices and provide them with invoice of your purchases, Passport, Credit card. They will be able to help you to retrieve the tax refund.           01:10 PM, 02nd Oct                   Sohaib                   Is there anything else I can help you with?           01:10 PM, 02nd Oct                     Kavitha                    I did not get the slip from the  store for tax rebate           01:11 PM, 02nd Oct                     Kavitha                    Is there tax rebate store is mall of Emirates           01:12 PM, 02nd Oct                   Sohaib                   Kindly take print out for that same copy you've You can show them the soft copy that you've and they will assist you optimally           01:16 PM, 02nd Oct                   Sohaib                   And provide them with invoice of your purchases, Passport, Credit card. They will be able to help you to retrieve the tax refund.           01:17 PM, 02nd Oct                     Kavitha                    Ok sure           01:17 PM, 02nd Oct                   Sohaib                   Is there anything else I can help you with?           01:17 PM, 02nd Oct                     Kavitha                    In mall of emirates will they do pls tell           01:17 PM, 02nd Oct                   Sohaib                   Please note when exiting the country at airports, seaports, land borders there are dedicated tax refund offices. To receive the tax refund please visit one of these tax refund offices           01:18 PM, 02nd Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:19 PM, 02nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4948786