Subject: Ticket Assigned - Conversation with Jaimy Jubin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 08:59:17 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jaimy Jubin Jaimy Jubin                    2           12:44 PM, 02nd Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:44 PM, 02nd Oct                   MAX UAE whatsapp bot                    Hello Jaimy Jubin , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:44 PM, 02nd Oct                     Jaimy Jubin                    2           12:44 PM, 02nd Oct                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:44 PM, 02nd Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:44 PM, 02nd Oct                     Jaimy Jubin                    2           12:44 PM, 02nd Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:44 PM, 02nd Oct                     Jaimy Jubin                    1           12:44 PM, 02nd Oct                   MAX UAE whatsapp bot                   Please enter your email address           12:44 PM, 02nd Oct                     Jaimy Jubin                    [email-masked]           12:44 PM, 02nd Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:44 PM, 02nd Oct                   Sohaib                   Hi Jaimy ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:45 PM, 02nd Oct                     Jaimy Jubin                    I want to return my product           12:45 PM, 02nd Oct                     Jaimy Jubin                    Order no 9588113461           12:46 PM, 02nd Oct                     Jaimy Jubin                    So for returning in the order history it is showing shipped only           12:47 PM, 02nd Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:47 PM, 02nd Oct                     Jaimy Jubin                    So there is no option for returning           12:47 PM, 02nd Oct                   Sohaib                   Would you please provide with item name that you want to returned           12:52 PM, 02nd Oct                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           12:55 PM, 02nd Oct                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           12:56 PM, 02nd Oct                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:58 PM, 02nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4948688