Subject: Ticket Assigned - hc
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 07:28:52 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  hc User                    Hello, I just received my order# 8188044166 and the lamp arrived broken...           04:54 PM, 01st Oct                   Abdulqader                   Hi dear, thank you for contacting us. This's kader We would be happy to help you.           04:56 PM, 01st Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:56 PM, 01st Oct                     User                    Ok, thank you           04:56 PM, 01st Oct                   Abdulqader                   We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.           04:57 PM, 01st Oct                     User                    one minute...
            04:58 PM, 01st Oct                     User                             04:59 PM, 01st Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           05:01 PM, 01st Oct                     User                    So you will replace the lamp?           05:01 PM, 01st Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           05:04 PM, 01st Oct                     User                    Ok, thank you           05:04 PM, 01st Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:06 PM, 01st Oct               
       User                    No, thank you           05:06 PM, 01st Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:07 PM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4945277