Subject: Ticket Assigned - Conversation with Hala Al Rawi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 06:57:44 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hala Al Rawi Hala Al Rawi                    Hi           10:46 AM, 02nd Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:46 AM, 02nd Oct                   Centrepoint UAE whatsapp bot                    Hello Hala Al Rawi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:46 AM, 02nd Oct                     Hala Al Rawi                    2           10:46 AM, 02nd Oct                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:46 AM, 02nd Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:46 AM, 02nd Oct                     Hala Al Rawi                    2           10:47 AM, 02nd Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:47 AM, 02nd Oct                     Hala Al Rawi                    1           10:47 AM, 02nd Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:47 AM, 02nd Oct                     Hala Al Rawi                    [email-masked]           10:48 AM, 02nd Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:48 AM, 02nd Oct                   Sohaib                   Hi Hala ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:49 AM, 02nd Oct                     Hala Al Rawi                    Hi can I know when can I get my refund           10:49 AM, 02nd Oct                     Hala Al Rawi                             10:49 AM, 02nd Oct                     Hala Al Rawi                    For this order           10:49 AM, 02nd Oct                     Hala Al Rawi                             10:51 AM, 02nd Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:52 AM, 02nd Oct                   Sohaib                   We would like to inform you that we have processed the refund of amount (AED84.80) on (30/09/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           10:55 AM, 02nd Oct                   Sohaib                   Is there anything else I can help you with?           10:55 AM, 02nd Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:57 AM, 02nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4948133