Subject: Ticket Assigned - Conversation with aysha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 05:55:09 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aysha aysha                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  aysha Bot:  Hi aysha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4688097562 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0928220004611     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097466090486            09:37 AM, 01st Oct                     aysha                    I didnt recive my oder           09:38 AM, 01st Oct                   Sohaib                   Hi Aysha ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:38 AM, 01st Oct                     aysha                    Hello..           09:38 AM, 01st Oct                     aysha                    i didnt recive my oder           09:38 AM, 01st Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:39 AM, 01st Oct                     aysha                    Can u plz tell me Detail  of my oder           09:39 AM, 01st Oct                   Sohaib                   We’re really sorry if we’ve taken longer than usual to get back to you.  Our team is working on your issue and will get back to you as soon as possible.           09:40 AM, 01st Oct                   Sohaib                   As we can see that your order takes more than usual           09:40 AM, 01st Oct                     aysha                    Its 3-4 days           09:40 AM, 01st Oct                   Sohaib                   Rest assured that we will do our best to arrange that for you very soon as we have informed our courier now the same would you please confirm your contact number +97466090486           09:42 AM, 01st Oct                     aysha                    Yes dats My Num           09:42 AM, 01st Oct                     aysha                    N its 3rd time im confirming it           09:43 AM, 01st Oct                     aysha                    I didnt recive any call From courier  service to recive the oder..           09:43 AM, 01st Oct                   Sohaib                   We are really sorry for that we will do our best to arrange delivery priority basis as we have informed them to contact you very soon           09:44 AM, 01st Oct                     aysha                    I mailed dat i will come n recive my parcel from Centerpoint by myself           09:44 AM, 01st Oct                     aysha                    Know when is expected date ?           09:45 AM, 01st Oct                     aysha                    I will recive my percel?           09:45 AM, 01st Oct                     aysha                    Im waiting For your reply Sir?           09:46 AM, 01st Oct                     aysha                    When will I receive my oder           09:47 AM, 01st Oct                   Sohaib                   We are working and investigating the same meantime and we will get back to you when we have received an update from our courier  team also we won't be able make any change deo delivery mode in the meantime and we   really appreciate your understanding and cooperation with us           09:50 AM, 01st Oct                   Sohaib                   Is there anything else I can help you with?           09:52 AM, 01st Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:54 AM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4943420