Subject: Ticket Assigned - Conversation with perpetual
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 05:36:39 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with perpetual perpetual                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi perpetual, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9588480610 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0523233035 Bot:  Please wait, our agent will be with you shortly. Thanks Customer:  I need delivery please before 1 pm today Agent:  Hi Perpetual, Thank you for contacting us. My name is badri , I will be happy to assist you. Customer:  Hi badri Customer:  I need my package to be delivered to me before 1 pm Customer:  Please Agent:  We can see that you are contacting us for the Order ID  .9588480610 Customer:  Yes Agent:  As we can Exp Del Date  see 01-10-2022 we request you please once you received a call from the courier please confirm with him the exact delivery time Customer:  I haven't got any call yet Agent:  Please wait for some time if the order did not deliver today please contact us again we will be happy to assist you Agent:  Is there anything else I can assist you with today? Agent:  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:27 AM, 01st Oct                     perpetual                    If the order is not delivered by 1 can u change the location           09:27 AM, 01st Oct                   badri                   Hi Perpetual, Thank you for contacting us. My name is badri , I will be happy to assist you.           09:28 AM, 01st Oct                     perpetual                    If the order is not delivered by 1 can u change the location           09:31 AM, 01st Oct                   badri                   Once you received a call from the courier please confirm with him the new location           09:32 AM, 01st Oct                   badri                   Is there anything else I can assist you with today?           09:34 AM, 01st Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:36 AM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4943389