Subject: Ticket Assigned - Conversation with karen boctor
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Sep 2022 07:57:11 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with karen boctor karen boctor                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  karen boctor Bot:  Hi karen boctor, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8187941792 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +95655406418            11:47 AM, 30th Sep                     karen boctor                    Ok           11:47 AM, 30th Sep                   Sohaib                   Hi Karen ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:48 AM, 30th Sep                   Sohaib                   We are really sorry for that as we can see that your order takes more than usual to be delivered Would you please confirm your contact number : +96555406418           11:50 AM, 30th Sep                   Sohaib                   Hi Karen, I'm not getting a response from you. Are we still connected?           11:52 AM, 30th Sep                   Sohaib                   Hi Karen, I have not received a response from you still, please confirm if we are still connected?           11:54 AM, 30th Sep                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:56 AM, 30th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4940379