Subject: Ticket Assigned - Conversation with hii
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Sep 2022 06:01:24 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hii hii                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hii Bot:  Hi hii, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971567982311            09:56 AM, 30th Sep                     hii                    Ok           09:56 AM, 30th Sep                   Sohaib                   Hi Kessia ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:56 AM, 30th Sep                   Sohaib                   Regarding your order We would like to inform you that we have processed the refund of amount (AED32.57 ) on (17/09/22) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           09:59 AM, 30th Sep                   Sohaib                   Is there anything else I can help you with?           09:59 AM, 30th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:00 AM, 30th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4940092