Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Sep 2022 06:00:35 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Hello Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9587836608 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=47734029641     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0565831651            09:46 AM, 30th Sep                     hello                    Ok           09:46 AM, 30th Sep                     hello                    Hello           09:47 AM, 30th Sep                   Sohaib                   Hi Mohsin,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:47 AM, 30th Sep                     hello                    Hello soahib           09:48 AM, 30th Sep                     hello                    Hello           09:49 AM, 30th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:49 AM, 30th Sep                     hello                    Ok           09:49 AM, 30th Sep                     hello                    Sohaib today is Friday and im here till 11.00 in my office.           09:51 AM, 30th Sep                     hello                    I need delivery before 11.00           09:52 AM, 30th Sep                   Sohaib                   We’re really sorry if we’ve taken longer than usual to get back to you.  Our team is working on your issue and will get back to you as soon as possible.           09:52 AM, 30th Sep                     hello                    Now what           09:52 AM, 30th Sep                     hello                    Hello           09:53 AM, 30th Sep                   Sohaib                   We have already informed our courier  team to contact you priority basis to complete the delivery process as well           09:54 AM, 30th Sep                   Sohaib                   Is there anything else I can help you with?           09:56 AM, 30th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:00 AM, 30th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4940089