Subject: New Reply Received - need esc
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 29 Sep 2022 11:32:44 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need esc  Ticket comment <div dir="auto">Hai, <div dir="auto">
<br><div dir="auto">It's done... Thank you for reaching out to me.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
<div dir="auto"><br></div>
<div dir="auto">Gayathri</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 29 Sep 2022, 2:20 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4931232</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Sohaib Ahmed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi GAYATHRI</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We have ched your order 9588073552 and we can find that your order placed as click and collect hence we won't be able to make any change to your order in delivery address we would advise you to cancel your order and then reorder again g with correct address or you can let us know so we can cancel for you from our end </div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr">Looking forward to hearing from you.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">Babyshop Support Team</div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4931232