Subject: Ticket Assigned - Conversation with CL
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Sep 2022 08:27:07 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with CL CL                    Hi           12:02 PM, 29th Sep                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:02 PM, 29th Sep                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:02 PM, 29th Sep                     CL                    1           12:02 PM, 29th Sep                   MAX UAE whatsapp bot                    Hello CL , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:02 PM, 29th Sep                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:10 PM, 29th Sep                     CL                    Hello           12:11 PM, 29th Sep                     CL                    I got deducted 2 times last night           12:11 PM, 29th Sep                     CL                    But my order did not process           12:11 PM, 29th Sep                     CL                    I tried again today and it went through           12:11 PM, 29th Sep                     CL                    What will happen to my 2 transaction last night?           12:11 PM, 29th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:15 PM, 29th Sep                   Sohaib                   Kindly note that your order now under confirmation process we will get back to you via email regarding the same information as well           12:17 PM, 29th Sep                   Sohaib                   Is there anything else I can help you with?           12:21 PM, 29th Sep                     CL                    Your app did not process my purchase yestereday           12:22 PM, 29th Sep                     CL                    But I got deducted           12:22 PM, 29th Sep                     CL                    Should I call the bank?           12:22 PM, 29th Sep                   Sohaib                   If the transaction ge deducted already please call your bank and provide us with transaction ID           12:23 PM, 29th Sep                   Sohaib                   Is there anything else I can help you with?           12:25 PM, 29th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:26 PM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4936381