Subject: Note Added - [#4915367] order#9587461994
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 10:29:12 +0000

Hi ,    Nermin Shehadeh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4915367    Subject:  order#9587461994   Requester: ankit gupta    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi team,</div>
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<div class="MsoNormal">It will be replace by today </div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Rajesh Lama</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Babyshop
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>COD Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Direct : +9714 809 4839
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</span><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +971559676310
</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>+971543097510</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>
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<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><u><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0070C0'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0070C0">[email-masked]</span></a></span></u><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, September 28, 2022 2:23 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;[email-masked]&gt;; Anand Nukala &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4915367] - order#9587461994</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly update us on the same customer chasing us </span></div>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date : Sep 23, 2022<br>
Order ID: 9587461994<br>
Tracking ID: 19479899587461994-1<br>
Item ID: 158533902 - - Juniors Capri White Wooden Crib with Three Adjustable Heights (Up to 3 years)<br>
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Issue Description: Customer emailed us informing that he/she received the item on 9/24/22 but the item which they received is damaged after first used , customer also provided us the picture of damaged item. <br>
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Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.<br>
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Regards,<br>
Sohaib</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4915367:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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