Subject: Ticket Assigned - Conversation with Mohammed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 07:39:14 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Mohammed                    .           11:29 AM, 28th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:29 AM, 28th Sep                   Centrepoint UAE whatsapp bot                    Hello Mohammed , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:29 AM, 28th Sep                     Mohammed                    2           11:29 AM, 28th Sep                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            11:29 AM, 28th Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:29 AM, 28th Sep                     Mohammed                    2           11:29 AM, 28th Sep                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:29 AM, 28th Sep                     Mohammed                    1           11:29 AM, 28th Sep                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:29 AM, 28th Sep                     Mohammed                    [email-masked]           11:29 AM, 28th Sep                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:29 AM, 28th Sep                     Mohammed                    I have a return request with number 9587656913. No one came till now to receive the items. I am not available from tomorrow till Tuesday so when he will come to take the items. This delay is not for the first time!           11:32 AM, 28th Sep                   Sohaib                   Hi Mohammed ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:33 AM, 28th Sep                     Mohammed                    I have a return request with number 9587656913. No one came till now to receive the items. I am not available from tomorrow till Tuesday so when he will come to take the items. This delay is not for the first time!           11:33 AM, 28th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:34 AM, 28th Sep                   Sohaib                   please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971566733561). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           11:36 AM, 28th Sep                   Sohaib                   Is there anything else I can help you with?           11:37 AM, 28th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:38 AM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4931163