Subject: Ticket Assigned - Conversation with shaikha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 06:38:18 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shaikha shaikha                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  shaikha Bot:  Hi shaikha, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502802123            10:18 AM, 28th Sep                   Sohaib                   Hi shaikha ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:23 AM, 28th Sep                     shaikha                    hello, i have 2 packages for return           10:24 AM, 28th Sep                     shaikha                    i make 2 returns on the application           10:24 AM, 28th Sep                     shaikha                    but no one come to collect           10:25 AM, 28th Sep                     shaikha                    i have complain number 4929368           10:25 AM, 28th Sep                     shaikha                    i called maybe 4 time to arrange a return           10:26 AM, 28th Sep                     shaikha                    every time on aramex application showed that the delivery man on way but no one come to collect           10:27 AM, 28th Sep                     shaikha                    here's my both order number           10:27 AM, 28th Sep                     shaikha                    9585651082           10:28 AM, 28th Sep                     shaikha                    9585544756           10:28 AM, 28th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:31 AM, 28th Sep                   Sohaib                   Could you please confirm that if the following contact number is correct : +971502802123           10:34 AM, 28th Sep                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           10:36 AM, 28th Sep                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:37 AM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4930908