Subject: Ticket Assigned - Conversation with mir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 05:48:54 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mir mir                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  mir Bot:  Hi mir, what do you need help with? Customer:  ? Refund Information Bot:   Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509175503            09:27 AM, 28th Sep                   Sohaib                   Hi Mir ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:28 AM, 28th Sep                     mir                    I ordered the pant for my son's school assembly he has to wear that tomorrow morning,  but babyshop send the wrong size i ordered 5/6 they send 7 years           09:29 AM, 28th Sep                     mir                    Now i want to order again which will not come today?           09:29 AM, 28th Sep                     mir                    What can i do now           09:29 AM, 28th Sep                     mir                    Your order number 9587726473 is ready for collection           09:32 AM, 28th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:32 AM, 28th Sep                     mir                    Pls provide me same pant 5/6 years today in any babyshop i will exchange it           09:33 AM, 28th Sep                     mir                    Please           09:33 AM, 28th Sep                   Sohaib                   You can return your Splash, Babyshop, Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy a new product right away.           09:35 AM, 28th Sep                     mir                    Hello           09:37 AM, 28th Sep                   Sohaib                   Kindly note that in the meantime we cant be able to make any change you can visit the store and collect your item them make return  it  at the same time and  buy a new product right away.           09:40 AM, 28th Sep                     mir                    Are you with me           09:40 AM, 28th Sep                     mir                    ?           09:43 AM, 28th Sep                   Sohaib                   Kindly note that in the meantime we cant be able to make any change you can visit the store and collect your item them make return it at the same time and buy a new product right away.           09:46 AM, 28th Sep                   Sohaib                   Is there anything else I can help you with?           09:46 AM, 28th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:48 AM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4930749