Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Sep 2022 09:26:22 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Shukran  Ticket comment <div><br></div>
<div dir="auto">My credited shukran points shown here &#128071;</div>
<div dir="auto">   <div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDgxNTcwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8f7SRlMJD_HmEXrkoJwx6sxyM3PA8eEaBugFUyC3XvI" data-id="2044000815701" style="max-width: 100%"></div>And my bal shown &#128071; in my new card </div>
<div dir="auto">  <div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDgxNTY5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LUeo7V1AhhKQEwzJycfhWNBYjC_W-1C5OLQgdZlKMqs" data-id="2044000815699" style="max-width: 100%"></div>
<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 27 Sep 2022 at 1:22 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4914911</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
</div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Sohaib Ahmed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Akshara<br><br>Thank you for your prompt response</div>
<div><br></div>
<div dir="ltr">We have checked on your account details and see that your Shukran card 1800000403890592 is linked successfully</div>
<div dir="ltr">​</div>
<div dir="ltr"> please follow the below steps:</div>
<div><br></div>
<div>1- Log in your account.</div>
<div>2- Go to My account &gt; Shukran &gt; Link your account here.</div>
<div dir="ltr">3- Follow the provided steps on the webpage</div>
<div><br></div>
<div>If you face any issue while linking your Shukran account then please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully.</div>
<div><br></div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br>
</div>
<div><br></div>
<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
</div></div>
<div></div>
<br>

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</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4914911