Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Sep 2022 07:42:48 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc Prachi Ashish                    Hello           11:24 AM, 26th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:24 AM, 26th Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:24 AM, 26th Sep                     Prachi Ashish                    English           11:25 AM, 26th Sep                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           11:25 AM, 26th Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:25 AM, 26th Sep                     Prachi Ashish                    1           11:25 AM, 26th Sep                   Centrepoint UAE whatsapp bot                    Hello Prachi Ashish , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:25 AM, 26th Sep                     Prachi Ashish                    1           11:25 AM, 26th Sep                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:25 AM, 26th Sep                     Prachi Ashish                    ?           11:25 AM, 26th Sep                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           11:25 AM, 26th Sep                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            11:25 AM, 26th Sep                     Prachi Ashish                    9587804741           11:26 AM, 26th Sep                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            11:26 AM, 26th Sep                     Prachi Ashish                    Order 9587804741 for Kappa RISE Women's Lace-Up Run... +6more item(s) for AED  288.0 is confirmed. Expect delivery by 26-09-2022.           11:26 AM, 26th Sep                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            11:26 AM, 26th Sep                     Prachi Ashish                    I received this message           11:26 AM, 26th Sep                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            11:26 AM, 26th Sep                     Prachi Ashish                    1           11:27 AM, 26th Sep                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:27 AM, 26th Sep                     Prachi Ashish                    Order 9587804741 for Kappa RISE Women's Lace-Up Run... +6more item(s) for AED  288.0 is confirmed. Expect delivery by 26-09-2022.           11:27 AM, 26th Sep                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           11:27 AM, 26th Sep                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            11:27 AM, 26th Sep                     Prachi Ashish                    2           11:27 AM, 26th Sep                   Centrepoint UAE whatsapp bot                    Hello Prachi Ashish , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:27 AM, 26th Sep                   Sohaib                   Hi parchi ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:33 AM, 26th Sep                     Prachi Ashish                    Hello           11:33 AM, 26th Sep                     Prachi Ashish                    Order 9587804741 for Kappa RISE Women's Lace-Up Run... +6more item(s) this is my order number           11:34 AM, 26th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:34 AM, 26th Sep                     Prachi Ashish                    ??           11:34 AM, 26th Sep                   Sohaib                   Could you please confirm that if the following contact number is correct : +971563585158           11:35 AM, 26th Sep                     Prachi Ashish                    ??           11:35 AM, 26th Sep                   Sohaib                   We can see the expected delivery date on 26/09/22 However we are going now to inform our concern team to arrange that for you as per the time as well we appreciate your understanding and cooperation with us           11:38 AM, 26th Sep                   Sohaib                   Is there anything else I can help you with?           11:39 AM, 26th Sep                     Prachi Ashish                    what time it deliver           11:39 AM, 26th Sep                   Sohaib                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           11:39 AM, 26th Sep                   Sohaib                   Is there anything else I can help you with?           11:41 AM, 26th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:42 AM, 26th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4921404