Subject: Ticket Assigned - Conversation with Anna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Sep 2022 06:35:17 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anna Anna                    Hi           10:15 AM, 25th Sep                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            10:15 AM, 25th Sep                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:15 AM, 25th Sep                     Anna                    1           10:16 AM, 25th Sep                   Babyshop UAE WhatsApp bot                    Hello Anna , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:16 AM, 25th Sep                     Anna                    5           10:16 AM, 25th Sep                   Babyshop UAE WhatsApp bot                    Hi Anna , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            10:16 AM, 25th Sep                     Anna                    1           10:16 AM, 25th Sep                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           10:16 AM, 25th Sep                     Anna                    5           10:16 AM, 25th Sep                   Babyshop UAE WhatsApp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           10:16 AM, 25th Sep                   Babyshop UAE WhatsApp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            10:16 AM, 25th Sep                     Anna                    2           10:16 AM, 25th Sep                   Babyshop UAE WhatsApp bot                    Hello Anna , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:16 AM, 25th Sep                     Anna                    5           10:16 AM, 25th Sep                   Babyshop UAE WhatsApp bot                    Hi Anna , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            10:16 AM, 25th Sep                     Anna                    5           10:16 AM, 25th Sep                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           10:16 AM, 25th Sep                   Sohaib                   Hi Anna ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:17 AM, 25th Sep                     Anna                    Hi i want toPurchase on your online app but i want to know the difference between these two pls           10:18 AM, 25th Sep                     Anna                             10:18 AM, 25th Sep                     Anna                    Both are 36 pcs           10:19 AM, 25th Sep                     Anna                             10:19 AM, 25th Sep                   Sohaib                   Thank you for sharing the details. Please allow me a moment to check this for you.           10:20 AM, 25th Sep                     Anna                    Sure thanks           10:20 AM, 25th Sep                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           10:24 AM, 25th Sep                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           10:27 AM, 25th Sep                   Sohaib                   Kindly note that as per the  item description there is no difference between the products           10:31 AM, 25th Sep                     Anna                    So the thickness and size is the same only price is different?           10:32 AM, 25th Sep                   Sohaib                   Yes but we variety some offer in the product that might be make some differencing in the price           10:33 AM, 25th Sep                     Anna                    Ok thank You           10:34 AM, 25th Sep                   Sohaib                   Is there anything else I can help you with?           10:34 AM, 25th Sep                     Anna                    Thats it thanka           10:34 AM, 25th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:34 AM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4915228