Subject: Ticket Assigned - Conversation with Faisal Aslam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Sep 2022 06:22:14 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faisal Aslam Faisal Aslam                    Hi, Good Morning           10:02 AM, 25th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:02 AM, 25th Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:02 AM, 25th Sep                     Faisal Aslam                    1           10:02 AM, 25th Sep                   Centrepoint UAE whatsapp bot                    Hello Faisal Aslam , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:02 AM, 25th Sep                     Faisal Aslam                    2           10:02 AM, 25th Sep                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:02 AM, 25th Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:02 AM, 25th Sep                     Faisal Aslam                    2           10:04 AM, 25th Sep                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:04 AM, 25th Sep                     Faisal Aslam                    1           10:04 AM, 25th Sep                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:04 AM, 25th Sep                     Faisal Aslam                    [email-masked]           10:05 AM, 25th Sep                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:05 AM, 25th Sep                     Faisal Aslam                    0564643457           10:05 AM, 25th Sep                     Faisal Aslam                    How your agent will talk to me by email, plz ask to contact me on my mobile.           10:05 AM, 25th Sep                   badri                   Hi Faisal, Thank you for contacting us. My name is badri , I will be happy to assist you.           10:07 AM, 25th Sep                     Faisal Aslam                    Hi Badri, i have picked up the wrong order,           10:07 AM, 25th Sep                     Faisal Aslam                    Order no is:9587477069           10:08 AM, 25th Sep                   badri                   It will just take a moment to go through the details – Can you allow me for that ?           10:09 AM, 25th Sep                     Faisal Aslam                    Sure,           10:10 AM, 25th Sep                     Faisal Aslam                             10:10 AM, 25th Sep                     Faisal Aslam                    Plz tell me what to do?           10:10 AM, 25th Sep                   badri                   Just fill your address and the contact number so the courier will contact you soon to pick up the item           10:11 AM, 25th Sep                     Faisal Aslam                    It is not working,I can't add my address...neither i locate my self.           10:11 AM, 25th Sep                     Faisal Aslam                    I can give you my adress,will you plz add my adress in that           10:12 AM, 25th Sep                     Faisal Aslam                    Faisal Aslam Building: Ibtikar5 Flat no : 605 Near: Royal crown hotel Almajaz3, Alkhan,Sharjah           10:13 AM, 25th Sep                   badri                   Can you please share with me the image of the wrong item ?           10:14 AM, 25th Sep                     Faisal Aslam                             10:14 AM, 25th Sep                   badri                   Any price tag attached to the item ?           10:15 AM, 25th Sep                     Faisal Aslam                    The texture of this shoes is different,           10:16 AM, 25th Sep                     Faisal Aslam                             10:16 AM, 25th Sep                     Faisal Aslam                    Only this           10:16 AM, 25th Sep                   badri                   We request you please to return the item to the store directly if the same item but the different in quality           10:18 AM, 25th Sep                   badri                   Is there anything else I can assist you with today?           10:20 AM, 25th Sep                     Faisal Aslam                    Thank you...           10:21 AM, 25th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:21 AM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4915193