Subject: Ticket Assigned - Conversation with sowmya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Sep 2022 06:04:06 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sowmya sowmya                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  sowmya Bot:  Hi sowmya, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Paid by debit card "NAPS"- card issuer may take an additional 2-15 business days to process the transaction.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97430120864            09:52 AM, 25th Sep                   Sohaib                   Hi sowmya ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:53 AM, 25th Sep                   Sohaib                   would you please let us know how we can help you : 4686997100           09:56 AM, 25th Sep                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           10:00 AM, 25th Sep                   Sohaib                   Hi sowmya I have not received a response from you still, please confirm if we are still connected?           10:02 AM, 25th Sep                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:03 AM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4915145