Subject: Ticket Assigned - Conversation with ranjith kumar p
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Sep 2022 03:59:51 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ranjith kumar p ranjith kumar p                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  ranjith kumar p Bot:  Hi ranjith kumar p, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0562578488            07:52 AM, 25th Sep                   Sohaib                   Hi Ranjith ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:53 AM, 25th Sep                     ranjith kumar p                    Order no9586990931.  I would like to return Printed Round Neck dress with short Sleeve size L           07:54 AM, 25th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:54 AM, 25th Sep                     ranjith kumar p                    And also Floral Print turtle neck midi dress with long sleeve and belt  Size M           07:55 AM, 25th Sep                     ranjith kumar p                    I am unable to do that from your mobile app.. as the status still shows as in process of delivery           07:55 AM, 25th Sep                   Sohaib                   Could you please confirm the quantity of the item that you're looking to return as we can see that item Printed Round Neck dress with short Sleeve with quantity of 2           07:56 AM, 25th Sep                   Sohaib                   We will create a return request from our end to avoid any further delay in the future           07:57 AM, 25th Sep                     ranjith kumar p                    Total 2 PCs           07:57 AM, 25th Sep                     ranjith kumar p                    Make sure please           07:58 AM, 25th Sep                     ranjith kumar p                    Thanks           07:58 AM, 25th Sep                     ranjith kumar p                    I received sms           07:58 AM, 25th Sep                   Sohaib                   please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971562578488). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           07:58 AM, 25th Sep                   Sohaib                   Is there anything else I can help you with?           07:59 AM, 25th Sep                     ranjith kumar p                    Thanks           07:59 AM, 25th Sep                     ranjith kumar p                    Have a nice day           07:59 AM, 25th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:59 AM, 25th Sep                     ranjith kumar p                    Nothing else for now           07:59 AM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4914945