Subject: Ticket Assigned - Conversation with Aqil?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Sep 2022 08:35:17 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aqil? Aqil?                    hello           12:21 PM, 24th Sep                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:21 PM, 24th Sep                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:21 PM, 24th Sep                     Aqil?                    1           12:21 PM, 24th Sep                   MAX UAE whatsapp bot                    Hello Aqil? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:21 PM, 24th Sep                     Aqil?                    cancel order           12:22 PM, 24th Sep                   MAX UAE whatsapp bot                    Hi Aqil? , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            12:22 PM, 24th Sep                     Aqil?                    5           12:22 PM, 24th Sep                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:22 PM, 24th Sep                   Sohaib                   Hi Agil ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:23 PM, 24th Sep                     Aqil?                    hello sir           12:23 PM, 24th Sep                     Aqil?                    i would like to cancel my order           12:23 PM, 24th Sep                     Aqil?                    i recently places           12:23 PM, 24th Sep                     Aqil?                    placed*           12:23 PM, 24th Sep                     Aqil?                    order number is:#9587545579           12:24 PM, 24th Sep                     Aqil?                    i would appreciate your assistance in this matter           12:25 PM, 24th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:26 PM, 24th Sep                   Sohaib                   Could you please do let us no if you have confirmed the OTP code as well while payment           12:29 PM, 24th Sep                     Aqil?                    i got a message from max stating that my order is being processed and it will take upto an hour for it to be confirmed           12:29 PM, 24th Sep                     Aqil?                    however there hasn't been a withdrawl from my account.           12:30 PM, 24th Sep                     Aqil?                    my method of payment was Tabby           12:30 PM, 24th Sep                   Sohaib                   Kindly note that the order will be canceled automatically by system within few hours           12:32 PM, 24th Sep                     Aqil?                    perfect. Thank you very much.           12:33 PM, 24th Sep                   Sohaib                   Is there anything else I can help you with?           12:33 PM, 24th Sep                     Aqil?                    no sir. i appreciate your help           12:33 PM, 24th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:34 PM, 24th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4911373