Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 24 Sep 2022 08:25:25 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0556622314            12:14 PM, 24th Sep                     hi                    I would like to place a return for  order# 9587307257           12:15 PM, 24th Sep                     hi                    All 3 items within it           12:15 PM, 24th Sep                   Sohaib                   Hi Sana,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:16 PM, 24th Sep                     hi                    Hi Shoaib           12:16 PM, 24th Sep                     hi                    I would like to place a return for order# 9587307257           12:16 PM, 24th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:18 PM, 24th Sep                   Sohaib                   Could you please provide with item name as per in you order           12:18 PM, 24th Sep                     hi                    All items           12:19 PM, 24th Sep                     hi                    I want to return all items. There are 3 pants           12:19 PM, 24th Sep                     hi                    Please confirm           12:21 PM, 24th Sep                   Sohaib                   Please allow me a moment to check this for you.           12:21 PM, 24th Sep                   Sohaib                   please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971556622314). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           12:22 PM, 24th Sep                     hi                    Thanks           12:23 PM, 24th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:25 PM, 24th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4911346