Subject: Ticket Assigned - Conversation with Zuleyha Celik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Sep 2022 07:15:35 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zuleyha Celik Zuleyha Celik                    Good morning! I had a return request while ago. I was out of country, there was someone to give the item for pick up. However I found that the item is still not picked up yet when I came back.           11:02 AM, 24th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:02 AM, 24th Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:02 AM, 24th Sep                     Zuleyha Celik                    Saying that I requested to cancel my return which I did not.           11:04 AM, 24th Sep                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           11:05 AM, 24th Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:05 AM, 24th Sep                     Zuleyha Celik                    And yesterday I got a message from Centrepoint           11:05 AM, 24th Sep                     Zuleyha Celik                    1           11:05 AM, 24th Sep                     Zuleyha Celik                    My order number is #9573056177           11:07 AM, 24th Sep                   Sohaib                   Hi Zuleyha ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:07 AM, 24th Sep                   Sohaib                   Embroidered Top with Long Sleeves and Tie-Up Detail           11:08 AM, 24th Sep                     Zuleyha Celik                    Hello Sohaib.  I had a return request while ago. I was out of country, there was someone to give the item for pick up.  However I found that the item is still not picked up yet when I came back.  I would like to complete my return. The item needs to be picked up.  My order number is #9573056177           11:08 AM, 24th Sep                     Zuleyha Celik                    Yes           11:08 AM, 24th Sep                     Zuleyha Celik                    The items is still packed and ready to be picked up.           11:09 AM, 24th Sep                     Zuleyha Celik                    I am sorry but I always have problem with Centrepoint returns. They are always very late to pick up           11:09 AM, 24th Sep                   Sohaib                   We have created return request please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971501981396). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           11:11 AM, 24th Sep                     Zuleyha Celik                    Thank you so much for your help! I appreciate it.           11:12 AM, 24th Sep                   Sohaib                   Is there anything else I can help you with?           11:13 AM, 24th Sep                     Zuleyha Celik                    Thanks a lot. Have a good day.           11:14 AM, 24th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:15 AM, 24th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4911105