Subject: Ticket Assigned - Conversation with lina shehab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Sep 2022 06:28:10 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lina shehab lina shehab                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  lina shehab Bot:  Hi lina shehab, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  971562918480            10:20 AM, 24th Sep                   Sohaib                   Hi Lina ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:21 AM, 24th Sep                     lina shehab                    Hi sohaib           10:21 AM, 24th Sep                     lina shehab                    This is regarding return item and refund           10:21 AM, 24th Sep                     lina shehab                    I have applied for the return item almost 3 weeks ago           10:22 AM, 24th Sep                     lina shehab                    Items has beeb picked up two weeks ago           10:22 AM, 24th Sep                     lina shehab                    But the refund is not yet initiated           10:22 AM, 24th Sep                   Sohaib                   Thank you for sharing the details. Please allow me a moment to check this for you.           10:22 AM, 24th Sep                     lina shehab                    Sure           10:23 AM, 24th Sep                   Sohaib                   We would like to inform you that we have processed the refund of amount (AED35.00 ) on (11/09/22) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           10:24 AM, 24th Sep                   Sohaib                   Is there anything else I can help you with?           10:25 AM, 24th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:27 AM, 24th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4910988