Subject: Ticket Assigned - Conversation with hameed khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Sep 2022 06:12:39 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hameed khan hameed khan                    Customer:  slow operation on request  and late delivery Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hameed khan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9587115262 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP092122002453     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:52 AM, 24th Sep                     hameed khan                    Good Morning i place the order on 21 Sep and still not get my items.           09:53 AM, 24th Sep                   Sohaib                   Hi Hameed ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:53 AM, 24th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:55 AM, 24th Sep                   Sohaib                   Could you please confirm that if the following contact number is correct : 971555170637           09:55 AM, 24th Sep                   Sohaib                   We would like to inform you that your order (9587115262) now on the way to be delivered. kindly note that They will contact you on the following contact number when arranging the delivery (971555170637). Kindly expected that within today.           09:57 AM, 24th Sep                   Sohaib                   you can track your order via the website: https://rb.gy/2y9ril by tracking NO: FP092122002453           09:57 AM, 24th Sep                   Sohaib                   Is there anything else I can help you with?           09:57 AM, 24th Sep                     hameed khan                    wiat           09:57 AM, 24th Sep                     hameed khan                    i request for number update why still repeat the same number for contact           09:58 AM, 24th Sep                     hameed khan                    so many time since three day           09:58 AM, 24th Sep                     hameed khan                    i said this number is type by mistake its 0551706377           09:58 AM, 24th Sep                   Sohaib                   Please allow me a moment to check this for you.           09:58 AM, 24th Sep                     hameed khan                    why like this i am really get sick of this number so many time i said its type by mistake and i call the customer service           09:59 AM, 24th Sep                     hameed khan                    i type 555 i should use 55 and 77 at the end my number is 0551706377           09:59 AM, 24th Sep                     hameed khan                    they cut my balance from account and not deliver the items why           10:00 AM, 24th Sep                   Sohaib                   We can see that your updated contact number has been forwarded to courier team as well to arrange to delivery accordingly           10:01 AM, 24th Sep                   Sohaib                   Please be assured we will do our best to arrange that very soon on a priority basis, We would request you kindly allow us some time so we can fix that optimally           10:02 AM, 24th Sep                     hameed khan                    you guy not doing anything           10:02 AM, 24th Sep                     hameed khan                    since three day i get this msg           10:02 AM, 24th Sep                     hameed khan                    i want the delivery now           10:02 AM, 24th Sep                     hameed khan                    update my number in system why you guy not helpful           10:03 AM, 24th Sep                     hameed khan                    couriier team not call me still           10:03 AM, 24th Sep                   Sohaib                   We would like to inform you that due to the security reason, we are not authorized to make any changes on our customers account. If you wish to change the phone number, you can login on your account and from setting option, you can update your correct phone number.   We would like to inform that we have already updated your provided phone number to the courier team as your order is already shipped from the warehouse and its in transit.           10:05 AM, 24th Sep                   Sohaib                   Is there anything else I can help you with?           10:07 AM, 24th Sep                     hameed khan                    what           10:07 AM, 24th Sep                     hameed khan                    i have correct number on my account           10:08 AM, 24th Sep                   Sohaib                   Yes it has been corrected in your account but for this order will not be change so we have sent the contact number to courier item from our end           10:09 AM, 24th Sep                   Sohaib                   Is there anything else I can help you with?           10:11 AM, 24th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:12 AM, 24th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4910953