Subject: Note Added - [#4887666] need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Sep 2022 09:13:45 +0000

Hi ,    Aya Saoud added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4887666    Subject:  need esc   Requester: Tina Unnikrishnan    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Hi Team,</div>
<div dir="ltr"><br></div>
<div dir="ltr">Problem Statement: Refund Follow Up<br><br>Order Date: Sep 13, 2022<br>Order ID: 7386134524</div>
<div dir="ltr">Refund amount: 15.8401 BHD</div>
<div dir="ltr">Payment method: BENEFIT<br><br>Assistance Required: Remove My Credit Amount<br><br>Issue Description: The refund has been processed to the customer's My Credit. However, he contacted us asking to be processed to his bank account as he has paid by (BENEFIT), so we have raised to Jira under this link (<a href="https://landmark.atlassian.net/browse/REL-159960" rel="noreferrer">https://landmark.atlassian.net/browse/REL-159960</a>) to remove the customer's My Credit, and the team informed us that the amount has been removed, so please check and do the needful.<br><br>Thanks in advance.<br><br>Regards,</div>
</div>