Subject: Ticket Assigned - Conversation with kammu bdk
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Fri, 23 Sep 2022 07:25:56 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kammu bdk kammu bdk                    Hi           11:05 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:05 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:05 AM, 23rd Sep                     kammu bdk                    Sir Iam order on shoe           11:05 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           11:05 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:05 AM, 23rd Sep                     kammu bdk                    I got that today morning           11:05 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           11:05 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:05 AM, 23rd Sep                     kammu bdk                    But the shoe inside damage           11:05 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           11:05 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:05 AM, 23rd Sep                     kammu bdk                    1           11:05 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                    Hello Kammu Bdk , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:05 AM, 23rd Sep                     kammu bdk                    2           11:06 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            11:06 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:06 AM, 23rd Sep                   Sohaib                   Hi Kammu ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:12 AM, 23rd Sep                     kammu bdk                    Ho sir           11:13 AM, 23rd Sep                     kammu bdk                    Sir Iam order on shoe           11:13 AM, 23rd Sep                     kammu bdk                    I got that today morning           11:13 AM, 23rd Sep                     kammu bdk                    But the shoe inside damage           11:13 AM, 23rd Sep                     kammu bdk                             11:14 AM, 23rd Sep                     kammu bdk                             11:14 AM, 23rd Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:14 AM, 23rd Sep                   Sohaib                   163733496 - - Skechers Men's Textured Slip-On Walking Shoes           11:17 AM, 23rd Sep                   Sohaib                   We are really sorry for that please note we are going to create a return request at this moment for the item received with damage condition           11:18 AM, 23rd Sep                   Sohaib                   please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (971527263789). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           11:22 AM, 23rd Sep                   Sohaib                   Is there anything else I can help you with?           11:22 AM, 23rd Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:25 AM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4908276