Subject: Ticket Assigned - Conversation with Chinchu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Sep 2022 06:09:07 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chinchu Chinchu                    Hi           09:58 AM, 23rd Sep                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:58 AM, 23rd Sep                   MAX UAE whatsapp bot                    Hello Chinchu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:58 AM, 23rd Sep                     Chinchu                    2           09:58 AM, 23rd Sep                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            09:58 AM, 23rd Sep                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:58 AM, 23rd Sep                     Chinchu                    2           09:58 AM, 23rd Sep                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:58 AM, 23rd Sep                     Chinchu                    1           09:58 AM, 23rd Sep                   MAX UAE whatsapp bot                   Please enter your email address           09:58 AM, 23rd Sep                     Chinchu                    [email-masked]           09:58 AM, 23rd Sep                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:58 AM, 23rd Sep                   Sohaib                   Hi Chinchu ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:01 AM, 23rd Sep                     Chinchu                    I had initiated a return pick up for order no 9585629179 Since the technical issue has not resolved regarding the pickup address updation,I wanted to recall the return request . I will return the items to a max store           10:03 AM, 23rd Sep                   Sohaib                   We are really sorry for the delay happened as we can see that your return request still not been collected as well           10:03 AM, 23rd Sep                   Sohaib                   However due to some technical issue the address and contact number cannot be updated as well could you please confirm that           10:04 AM, 23rd Sep                     Chinchu                    Yeah I received the email           10:04 AM, 23rd Sep                     Chinchu                    I will return the items to any of the max stores           10:05 AM, 23rd Sep                   Sohaib                   Yes that would be better for you to avoid any delay in the future           10:05 AM, 23rd Sep                   Sohaib                   Please visit any nearest store and our store team will assist you optimally           10:06 AM, 23rd Sep                   Sohaib                   Is there anything else I can help you with?           10:07 AM, 23rd Sep                     Chinchu                    No thanks           10:08 AM, 23rd Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:08 AM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4908064